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Advanced Product Management and User Communication System
Kopa EAM is an all-encompassing solution for asset management and maintenance, including IT support for business processes. It facilitates effective management of assets, labor, warehouse operations (including spare parts and initial installation), and procurement on a unified platform. Kopa Customer Connect, with modern digital approaches, bridges the gap between manufacturers and product users.
Kopa EAM – Customer Connect enhances internal processes (documentation exchange and reception, production tracking, traceability, data accuracy on production completion, efficiency, paperless operations) and improves external processes towards customers and distributors.
Solutions and Services
Complaints and upgrades management
Monitoring of product manufacturing through claims
Business partner management
Asset management from a product monitoring perspective
Managing end-users and distributors based on user accounts
Highlighted Business Benefits and Opportunities
Comprehensive overview of production and maintenance processes
Claim submission and insights from distributors and end-customers
Viewing current production status by administrators, distributors, and end-customers
Administrative management of claims (complaints and upgrades)
Asset overview and management
Understanding end-customers and communicating with them
Gathering feedback on product usage and user behavior for analytics, leading to improvements, further development, and sales
Providing end-users with usage instructions, updates, software upgrades, and opportunities to purchase additional equipment and products
Leadership Statement
We at Kopa have combined the best features of two proprietary software solutions. Kopa EAM - Customer Connect ensures advanced management of complex products and offers a superior user experience and communication with customers."
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Effective Information Technology Monitoring for Efficient Operations
Despite excellent business applications, paperless operations, decision support solutions, and more effective communication, productivity does not always increase. Modern technologies in companies should ensure more comfortable, efficient, and secure operations, enhance value, and gain competitiveness. However, various factors can disrupt business and production processes, potentially leading to catastrophic consequences.
The Kopa I-Control system, with advanced solutions, establishes a continuous and unified view of numerous internet-connected devices and functions, ensuring rapid response and remediation of IT system outages.
Solutions and Services
Server and Disk Array Monitoring
Uninterrupted Power Supply Systems for IT Devices
Computing and Network Infrastructure Monitoring Solutions
Disruption Management Solutions
Mobile Notification Systems
Security Solutions
Workplace Temperature Monitoring Systems
Highlighted Business Benefits and Opportunities
Ensuring uninterrupted operation of all business functions
Automatic data acquisition for quality actions
Accelerated problem resolution
Increased business productivity
Enhanced protection of IT equipment from malicious attacks
Excellent consulting and implementation
Reduced maintenance costs of IT devices
User-friendly experience
High-quality services and customer satisfaction
HAPPY CLIENT
We needed control over the wireless terminals so that we could immediately discover why they were unavailable. At the same time, we wanted to find out how much this equipment is really used. Now, with better control over the operation of the communication system, we contribute to a higher availability of the production and logistics system.
Examples of good practices
Good practices are created together with our satisfied users
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Streamlining your world, one document at a time
Effective document and process management is vital. The goal of a document management system is not just the digitalization of documents but also their integration into business processes to optimize operations.
Kopa ODiP (Document and Process Management) combines a broad range of tools for managing documentation, workflows, and collaborative efforts.
- Efficient document and material management.
- Anytime, anywhere document review and signing.
- Business process optimization.
- Intuitive, mobile, and independent.
- Quality document and process treatment.
- Integration with existing software schemes.
ODiP supports fast, simple, and high-quality business processes across all departments, ensuring effective document control and standardized procedures.
- Process transparency.
- Document management and viewing rights.
- Authenticity, integrity, and security of stored materials.
Functionalities
Ensure effective support for business processes with group work support, document centralization, and work traceability.
Optimization
Optimization
Security and traceability
Security and traceability
Search
Search
Centralization
Centralization
E-Signature
Certified E-archive
Certified E-archive
Document review and signing
Document review and signing
Integration
Integration
Standardizacija delovnih procesov
Delo z dokumenti postane urejeno, določene so odgovorne osebe in potek obvladovanja dokumentov se standardizira. Upravljanje z dokumentacijo ne predstavlja več časovne izgube v poslovanju.
Varnost obdelovanja dokumentov
Ob postavitvi dokumentnega sistema se definira odgovorne osebe, dodeli pravice do upravljanja in vpogleda dokumentov oz. avtorizacijo za posamezen del delovnega procesa.
Optimizacija poslovnih procesov
Dokumentni sistem ODiP zagotavlja optimizacijo poslovnih procesov v vseh oddelkih podjetja. Omogoča digitalno avtomatizacijo delovnih tokov na podlagi vnaprej določenih korakov.
Standardizacija delovnih procesov
Delo z dokumenti postane urejeno, določene so odgovorne osebe in potek obvladovanja dokumentov se standardizira. Upravljanje z dokumentacijo ne predstavlja več časovne izgube v poslovanju.
Varnost obdelovanja dokumentov
Ob postavitvi dokumentnega sistema se definira odgovorne osebe, dodeli pravice do upravljanja in vpogleda dokumentov oz. avtorizacijo za posamezen del delovnega procesa.
Zagotovljena revizijska sled
Dostopajte do vseh verzij dokumentov v sistemu. Z možnostjo vpogleda v spremembe po uporabnikih ter časovnimi oznakami sprememb je zagotovljena revizijska sledljivost.
Enostavna dostopnost dokumentnega sistema
Intuitiven in prilagodljiv uporabniški vmesnik zagotavlja uporabo dokumentnega sistema na različnih napravah - namizni računalnik, tablice, pametni telefon.
Integracija z drugimi programskimi rešitvami
Dokumentni sistem povežite z vašim centralnim informacijskim sistemom (npr. ERP), ponudniki digitalnih arhivskih rešitev ali z rešitvijo DocuSign®, ki je vodilni ponudnik e-Podpisovanja dokumentov v poslovnem svetu.
Eksterna komunikacija
Pripravljene dokumente z enim klikom enostavno in hitro pošljete po elektronski pošti.
Mednarodno okolje
Z vmesnikom je poskrbljeno za delo v Slovenskem, Srbskem in Angleškem jeziku, možna je tudi prilagoditev v druge jezike.
Highlighted Business Benefits and Opportunities
Transparency of documents, responsibilities, and procedures.
Anytime, anywhere document review and signing.
Easy management and control of received invoices and e-invoices.
Time and cost savings.
Audit trail of document creation, editing, review, and approval.
From coordinated templates to organized, proofread, translated, and electronically signed e-contracts.
Faster and more efficient search (Elasticsearch).
Simple document versioning.
Easy management of different document types and workflows.
Internationally valid electronic document signing.
Security with two-factor authentication.
Full-text search capability, including OCR-scanned documents.
HAPPY CLIENT
With the KOPA ODiP solution, the role in the document confirmation process is always clearly defined, traceable and accessible, which increases responsibility and greatly speeds up the process.
Examples of good practices
Good practices are created together with our satisfied users
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Complete overview of maintenance
As a leader in the development of maintenance software solutions, Kopa has been leveraging IBM™ Maximo® for over 20 years. In the era of the Internet of Things (IoT), Enterprise Asset Management (EAM) presents unique challenges with continuous data generation by employees, sensors, and devices.
The IBM Maximo – KOPA EAM solution is a comprehensive asset management system that integrates IBM™ Maximo® with expert IT support for maintenance business processes by Kopa’s professionals. It enables asset, work, warehouse, and procurement management on a unified platform, enhancing business efficiency.
A New Dimension of Operational Efficiency
Unified service center supported by appropriate IT solutions
Enhanced contribution of support services to business success
Easier fulfillment of production plans and delivery deadlines
Highlighted Business Benefits and Opportunities
Comprehensive oversight of maintenance processes for prompt and effective action
Reduced maintenance costs and improved quality of maintenance processes
Increased productivity and satisfaction among maintenance staff
Improved machine and equipment availability by minimizing and shortening downtimes
Streamlined achievement of production plans and delivery schedules
HAPPY CLIENT
We decided on IBM Maxima and Kopa based on the technical solution, the prevalence and usability of this program, and on the basis of service support.
A new level of maintenance
Maintenance is not only about monitoring what is happening and correcting errors (reactive maintenance), but it is an important industry that, based on the analysis of data collected from various sources (CRM, ERP, production process, machines, temperature measurements, humidity…) predicts events with high probability and trigger predictive maintenance. This leads to higher productivity and higher product quality, without downtime and unannounced outages.
A good overview of data on past, ongoing and planned maintenance activities leads to high productivity and allows us to quickly implement measures.
What does IBM Maximo - KOPA EAM enable?
Comprehensive overview of maintenance processes for quick and appropriate action
Reducing maintenance costs and increasing the quality of maintenance processes
Increasing the productivity and satisfaction of maintenance workers
Increasing the availability of machines and devices due to the reduction and shortening of downtimes
Easier refinement of production plans and delivery dates
Return on investment
The Kopa EAM solution provides an answer to the question of how to optimally manage maintenance processes on assets with the lowest costs and as little impact on other business processes as possible, thereby maximizing return on investment (ROI – Return on Investment). The effects of the investment are reflected in greater availability of production assets, less burden on maintenance workers and greater efficiency of the company.
Greater work efficiency by 10% to 20%
Increase the availability of funds by 3% to 10%
Reduction of necessary investments in new equipment from 3% to 5%.
Better use of guarantees by 10% to 50%
Reduction of procurement and storage costs
Reduction of material and spare parts costs from 5 to 10%
Examples of good practices
We create good practices together with our satisfied users.
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Quality information for decision-making and action
In the fast-paced and competitive modern business landscape, swift and accurate decision-making is vital. KOPA BI offers an exceptional business intelligence solution, empowering companies and organizations to make well-informed decisions swiftly. This tool streamlines and automates data gathering from diverse sources, greatly enhancing transparency and insight into essential business processes and functions.
Our KOPA BI system is engineered to facilitate impactful actions across all business levels – strategic, tactical, and operational. Access to real-time information enables businesses to rapidly respond to events and refine planning across various segments like sales, procurement, logistics, manufacturing, finance, accounting, human resources, IT, and investments. It focuses on driving the production and sale of profitable products or services.
KOPA BI ensures your business decisions are grounded in high-quality, accurate, and current information, crucial for thriving in challenging economic conditions.
Solutions and Services
Balanced Scorecard Systems (BSC)
SWOT Analysis
EFQM Business Excellence Model
Benchmarking
Economic Value Added (EVA)
Total Quality Management (TQM)
Just-In-Time (JIT) Concept
Business benefits and opportunities exposed
Rapid acquisition of current data and report generation
Adaptable reporting tailored to specific interests
Effective planning and execution monitoring
In-depth examination of business activities
Information interconnectedness via various indicators
Enhanced agility in responding to business events and shifts
Simulation and prediction of business trends
Client statement
We are now agreeing to come up with a system in which we would have this resolved with an analytical system to support business decision-making. This would ensure a reduction in entering data that is already in the system and faster billing, which takes us several working days.
Examples of good practices
Good practices are created together with our satisfied users
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Monitoring the pulse of production in real time
In the dynamic world of manufacturing, ensuring the right ‘pulse’ of production is paramount. The KOPA UTRIP system is engineered to help businesses tackle challenges related to quality data and real-time production process management. Our solution empowers you to swiftly identify and rectify anomalies, refine technological procedures, and adapt efficiently to changes.
UTRIP serves as the heart of your production system, providing ongoing monitoring and analysis of vital production parameters. Our cutting-edge technology enables you to track and analyze data in real time, replicate successful patterns, and avert potential issues. This system maintains your production at its optimal pace, minimizing deviations and reducing the risk of consequential damages.
The KOPA UTRIP solution ensures your production not only maintains its ‘pulse’ but operates in sync with your business objectives, thereby boosting efficiency, productivity, and adaptability.
Enhanced Functionalities
Efficiency Measurement
Efficiency Measurement
Business Reporting and Analytics
Business Reporting and Analytics
Deviation Monitoring
Deviation Monitoring
Paperless Production
Paperless Production
Highlighted Business Benefits and Opportunities
Enhanced throughput and machine utilization
Realistic and objective insights from diverse analyses into the production state
Paperless manufacturing speeds up the distribution of correct document versions at workstations
Dynamic calculation of data from all indicators, fostering continuous system improvement
Ability to determine optimal combinations of parameters and personnel for top-quality products
Comprehensive analytics enabling a holistic view and targeted process improvements for maximum benefit
HAPPY CLIENT
With this project, we wanted to establish a system that would really allow us to accurately monitor production on mechanical and thermal treatments for each operation separately. The basic guideline was the acquisition of information for the optimization of technologies and calculations, as well as the simultaneous accurate monitoring of still unfinished production, which is very important for ensuring cash flows.
Examples of good practices
Good practices are created together with our satisfied users
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Reliable and Flexible Payroll System
Research has shown that in a modern payroll system, it is crucial that software solutions for payroll calculation are fast, easy to use, and adaptable to changes in compensation structures. Mandatory data, reports, electronic links, and operational speed are standard features of any high-quality payroll system. The KOPA payroll software package is an example of a computer program for payroll that enables calculation, payment, preparation of files and printouts for submitting data to banks, financial authorities, and the statistical office. This payroll software also includes advanced features such as settings for different calculations: salaries, holiday pay, meeting fees, bonuses, Christmas bonuses, adjustments, and more.
Functionalities
E-Envelope
E-VEM
e-BOL
Reports and Analysis
Automatic Calculation of Deductions
Highlighted Business Benefits and Opportunities:
Simulations of different payrolls when changing algorithms
High flexibility in payroll
Connectivity with the production system and other business systems
Salary localization for Slovenia
Various legal entities and related companies supported in one system
Dynamic analyzes and reports
Accurate calculation and payment of all types of employment income
Collection and processing of data for summary annual accounts
Cost monitoring and archive
Delivery of payment slips in different ways (e-envelopes)
Electronic transactions with banks, insurance companies, AJPES, ZPIZ and DURS
Performing calculations and simulations
Client statement
The KOPA Payroll System is technologically and architecturally sophisticated and suitable for long-term use.
Examples of good practices
Good practices are created together with our satisfied users.
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