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Advanced Product Management and User Communication System

Kopa EAM is an all-encompassing solution for asset management and maintenance, including IT support for business processes. It facilitates effective management of assets, labor, warehouse operations (including spare parts and initial installation), and procurement on a unified platform. Kopa Customer Connect, with modern digital approaches, bridges the gap between manufacturers and product users.

Kopa EAM – Customer Connect enhances internal processes (documentation exchange and reception, production tracking, traceability, data accuracy on production completion, efficiency, paperless operations) and improves external processes towards customers and distributors.

Solutions and Services

Complaints and upgrades management

Monitoring of product manufacturing through claims

Business partner management

Asset management from a product monitoring perspective

Managing end-users and distributors based on user accounts

Highlighted Business Benefits and Opportunities

Comprehensive overview of production and maintenance processes

Claim submission and insights from distributors and end-customers

Viewing current production status by administrators, distributors, and end-customers

Administrative management of claims (complaints and upgrades)

Asset overview and management

Understanding end-customers and communicating with them

Gathering feedback on product usage and user behavior for analytics, leading to improvements, further development, and sales

Providing end-users with usage instructions, updates, software upgrades, and opportunities to purchase additional equipment and products

Leadership Statement

We at Kopa have combined the best features of two proprietary software solutions. Kopa EAM - Customer Connect ensures advanced management of complex products and offers a superior user experience and communication with customers."

Aljaž Gradišnik, Head of Kopa EAM-Customer Connect Program
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Aljaž Gradišnik Kopa d.d.
VODJA PROGRAMA IBM MAXIMO
Aljaž Gradišnik
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Effective Information Technology Monitoring for Efficient Operations

Despite excellent business applications, paperless operations, decision support solutions, and more effective communication, productivity does not always increase. Modern technologies in companies should ensure more comfortable, efficient, and secure operations, enhance value, and gain competitiveness. However, various factors can disrupt business and production processes, potentially leading to catastrophic consequences.

The Kopa I-Control system, with advanced solutions, establishes a continuous and unified view of numerous internet-connected devices and functions, ensuring rapid response and remediation of IT system outages.

Solutions and Services

Server and Disk Array Monitoring

Server and Disk Array Monitoring

Ensuring control over all necessary components for easy problem identification, application server performance monitoring, appropriate responses, and optimizing response times to prevent partial or complete application downtime.
Uninterrupted Power Supply Systems for IT Devices

Uninterrupted Power Supply Systems for IT Devices

Carefully planned uninterrupted power supply systems provide reliable and quality electricity, preventing data and document loss.
Computing and Network Infrastructure Monitoring Solutions

Computing and Network Infrastructure Monitoring Solutions

Various solutions for secure business network access, ensuring alignment of IT equipment support and utilization with business requirements and needs.
Disruption Management Solutions

Disruption Management Solutions

Comprehensive approaches to managing unexpected disruptions, minimizing risks related to business process continuity.
Mobile Notification Systems

Mobile Notification Systems

Smartly planned and implemented mobile business notification systems bring necessary information to business users in decision-making processes.
Security Solutions

Security Solutions

Providing complete protection with reliable, centralized solutions, eliminating concerns related to business data protection, enabling data transfer to external locations, and quick recovery.
Workplace Temperature Monitoring Systems

Workplace Temperature Monitoring Systems

Effectiveness in monitoring production processes, especially in environments where working temperatures reach over 1000 degrees Celsius.

Highlighted Business Benefits and Opportunities

Ensuring uninterrupted operation of all business functions

Automatic data acquisition for quality actions

Accelerated problem resolution

Increased business productivity

Enhanced protection of IT equipment from malicious attacks

Excellent consulting and implementation

Reduced maintenance costs of IT devices

User-friendly experience

High-quality services and customer satisfaction

HAPPY CLIENT

We needed control over the wireless terminals so that we could immediately discover why they were unavailable. At the same time, we wanted to find out how much this equipment is really used. Now, with better control over the operation of the communication system, we contribute to a higher availability of the production and logistics system.

Janko Kogelnik, CIO, Grammer Automotive Slovenija d.o.o.
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Streamlining your world, one document at a time

Effective document and process management is vital. The goal of a document management system is not just the digitalization of documents but also their integration into business processes to optimize operations.

Kopa ODiP (Document and Process Management) combines a broad range of tools for managing documentation, workflows, and collaborative efforts.

ODiP
ODiP

ODiP supports fast, simple, and high-quality business processes across all departments, ensuring effective document control and standardized procedures.

Functionalities

Ensure effective support for business processes with group work support, document centralization, and work traceability.

Optimization

Optimization

Kopa ODiP facilitates business process optimization across all departments through digital automation of workflows based on predefined steps.
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Security and traceability

Security and traceability

Document system setup defines responsible individuals, grants document management and viewing rights, and authorizes specific workflow segments.
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Search

Search

Flexible search criteria, OCR, and Full-text search technology in Kopa ODiP allow comprehensive document content search.
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Centralization

Centralization

Kopa ODiP centralizes your company’s documents, ensuring they are securely stored and accessible to authorized individuals at all processing stages.
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E-Signature

E-Signature

E-signing allows document signing on any device, legally binding and valid.
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Certified E-archive

Certified E-archive

Kopa ODiP integrates with a centralized eArchive, allowing paperless document storage.
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Document review and signing

Document review and signing

Intuitive and adaptable user interface for document system usage on various devices – desktop, tablets, smartphones.
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Integration

Integration

Connect the document system with your central information system, digital archival solution providers, or e-signature providers.
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Standardizacija delovnih procesov

Delo z dokumenti postane urejeno, določene so odgovorne osebe in potek obvladovanja dokumentov se standardizira. Upravljanje z dokumentacijo ne predstavlja več časovne izgube v poslovanju.

Varnost obdelovanja dokumentov

Ob postavitvi dokumentnega sistema se definira odgovorne osebe, dodeli pravice do upravljanja in vpogleda dokumentov oz. avtorizacijo za posamezen del delovnega procesa.

Optimizacija poslovnih procesov

Dokumentni sistem ODiP zagotavlja optimizacijo poslovnih procesov v vseh oddelkih podjetja. Omogoča digitalno avtomatizacijo delovnih tokov na podlagi vnaprej določenih korakov.

Standardizacija delovnih procesov

Delo z dokumenti postane urejeno, določene so odgovorne osebe in potek obvladovanja dokumentov se standardizira. Upravljanje z dokumentacijo ne predstavlja več časovne izgube v poslovanju.

Varnost obdelovanja dokumentov

Ob postavitvi dokumentnega sistema se definira odgovorne osebe, dodeli pravice do upravljanja in vpogleda dokumentov oz. avtorizacijo za posamezen del delovnega procesa.

Zagotovljena revizijska sled

Dostopajte do vseh verzij dokumentov v sistemu. Z možnostjo vpogleda v spremembe po uporabnikih ter časovnimi oznakami sprememb je zagotovljena revizijska sledljivost.

Enostavna dostopnost dokumentnega sistema

Intuitiven in prilagodljiv uporabniški vmesnik zagotavlja uporabo dokumentnega sistema na različnih napravah - namizni računalnik, tablice, pametni telefon.

Integracija z drugimi programskimi rešitvami

Dokumentni sistem povežite z vašim centralnim informacijskim sistemom (npr. ERP), ponudniki digitalnih arhivskih rešitev ali z rešitvijo DocuSign®, ki je vodilni ponudnik e-Podpisovanja dokumentov v poslovnem svetu.

Eksterna komunikacija

Pripravljene dokumente z enim klikom enostavno in hitro pošljete po elektronski pošti.

Mednarodno okolje

Z vmesnikom je poskrbljeno za delo v Slovenskem, Srbskem in Angleškem jeziku, možna je tudi prilagoditev v druge jezike.

Highlighted Business Benefits and Opportunities

Transparency of documents, responsibilities, and procedures.

Anytime, anywhere document review and signing.

Easy management and control of received invoices and e-invoices.

Time and cost savings.

Audit trail of document creation, editing, review, and approval.

From coordinated templates to organized, proofread, translated, and electronically signed e-contracts.

Faster and more efficient search (Elasticsearch).

Simple document versioning.

Easy management of different document types and workflows.

Internationally valid electronic document signing.

Security with two-factor authentication.

Full-text search capability, including OCR-scanned documents.

HAPPY CLIENT

With the KOPA ODiP solution, the role in the document confirmation process is always clearly defined, traceable and accessible, which increases responsibility and greatly speeds up the process.

Edvard Reven, CEO Metrel d.d.
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Complete overview of maintenance

As a leader in the development of maintenance software solutions, Kopa has been leveraging IBM™ Maximo® for over 20 years. In the era of the Internet of Things (IoT), Enterprise Asset Management (EAM) presents unique challenges with continuous data generation by employees, sensors, and devices.

The IBM Maximo – KOPA EAM solution is a comprehensive asset management system that integrates IBM™ Maximo® with expert IT support for maintenance business processes by Kopa’s professionals. It enables asset, work, warehouse, and procurement management on a unified platform, enhancing business efficiency.

A New Dimension of Operational Efficiency

Unified service center supported by appropriate IT solutions

Enhanced contribution of support services to business success

Easier fulfillment of production plans and delivery deadlines

Highlighted Business Benefits and Opportunities

Comprehensive oversight of maintenance processes for prompt and effective action

Reduced maintenance costs and improved quality of maintenance processes

Increased productivity and satisfaction among maintenance staff

Improved machine and equipment availability by minimizing and shortening downtimes

Streamlined achievement of production plans and delivery schedules

HAPPY CLIENT

We decided on IBM Maxima and Kopa based on the technical solution, the prevalence and usability of this program, and on the basis of service support.

Tomaž Jelenko, Weiler Abrasives d.o.o.

A new level of maintenance

Maintenance is not only about monitoring what is happening and correcting errors (reactive maintenance), but it is an important industry that, based on the analysis of data collected from various sources (CRM, ERP, production process, machines, temperature measurements, humidity…) predicts events with high probability and trigger predictive maintenance. This leads to higher productivity and higher product quality, without downtime and unannounced outages.

A good overview of data on past, ongoing and planned maintenance activities leads to high productivity and allows us to quickly implement measures.

What does IBM Maximo - KOPA EAM enable?

Comprehensive overview of maintenance processes for quick and appropriate action

Reducing maintenance costs and increasing the quality of maintenance processes

Increasing the productivity and satisfaction of maintenance workers

Increasing the availability of machines and devices due to the reduction and shortening of downtimes

Easier refinement of production plans and delivery dates

Return on investment

The Kopa EAM solution provides an answer to the question of how to optimally manage maintenance processes on assets with the lowest costs and as little impact on other business processes as possible, thereby maximizing return on investment (ROI – Return on Investment). The effects of the investment are reflected in greater availability of production assets, less burden on maintenance workers and greater efficiency of the company.

Greater work efficiency by 10% to 20%

Increase the availability of funds by 3% to 10%

Reduction of necessary investments in new equipment from 3% to 5%.

Better use of guarantees by 10% to 50%

Reduction of procurement and storage costs

Reduction of material and spare parts costs from 5 to 10%

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Aljaž Gradišnik Kopa d.d.
VODJA PROGRAMA IBM MAXIMO
Aljaž Gradišnik
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Quality information for decision-making and action

In the fast-paced and competitive modern business landscape, swift and accurate decision-making is vital. KOPA BI offers an exceptional business intelligence solution, empowering companies and organizations to make well-informed decisions swiftly. This tool streamlines and automates data gathering from diverse sources, greatly enhancing transparency and insight into essential business processes and functions.

Our KOPA BI system is engineered to facilitate impactful actions across all business levels – strategic, tactical, and operational. Access to real-time information enables businesses to rapidly respond to events and refine planning across various segments like sales, procurement, logistics, manufacturing, finance, accounting, human resources, IT, and investments. It focuses on driving the production and sale of profitable products or services.

KOPA BI ensures your business decisions are grounded in high-quality, accurate, and current information, crucial for thriving in challenging economic conditions.

Solutions and Services

Balanced Scorecard Systems (BSC)

Balanced Scorecard Systems (BSC)

BSC systems offer extensive feedback from both internal and external business processes, essential for ongoing business performance enhancement. They enable balanced monitoring and evaluation of business performance.
SWOT Analysis

SWOT Analysis

A pivotal tool for strategic planning, SWOT analysis aids in identifying strengths, weaknesses, opportunities, and threats, guiding companies in strategically navigating their operations and making informed decisions.
EFQM Business Excellence Model

EFQM Business Excellence Model

This practical tool helps businesses gauge their journey towards business excellence. The EFQM model provides directions for enhancing and evolving organizational structures and management.
Benchmarking

Benchmarking

This entails comparing key business facets with industry best practices, allowing companies to pinpoint improvement and innovation areas and stay abreast of industry trends.
Economic Value Added (EVA)

Economic Value Added (EVA)

EVA, a precise financial metric, delineates a company's economic profit. It enables businesses to assess the true worth of their operations.
Total Quality Management (TQM)

Total Quality Management (TQM)

TQM is dedicated to maintaining high quality across all business areas, underscoring the significance of swift delivery, reduced production costs, and superior quality products or services.
Just-In-Time (JIT) Concept

Just-In-Time (JIT) Concept

JIT is an efficient production and inventory management strategy focusing on stability, adaptability, and quality. It highlights the importance of dependable suppliers, quick tool swaps, and maintenance for business success.

Business benefits and opportunities exposed

Rapid acquisition of current data and report generation

Adaptable reporting tailored to specific interests

Effective planning and execution monitoring

In-depth examination of business activities

Information interconnectedness via various indicators

Enhanced agility in responding to business events and shifts

Simulation and prediction of business trends

Client statement

We are now agreeing to come up with a system in which we would have this resolved with an analytical system to support business decision-making. This would ensure a reduction in entering data that is already in the system and faster billing, which takes us several working days.

Marko Založnik, Head of Commercial Operations at Celjske Mesnine d.o.o.

Examples of good practices

Good practices are created together with our satisfied users

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Monitoring the pulse of production in real time

In the dynamic world of manufacturing, ensuring the right ‘pulse’ of production is paramount. The KOPA UTRIP system is engineered to help businesses tackle challenges related to quality data and real-time production process management. Our solution empowers you to swiftly identify and rectify anomalies, refine technological procedures, and adapt efficiently to changes.

UTRIP serves as the heart of your production system, providing ongoing monitoring and analysis of vital production parameters. Our cutting-edge technology enables you to track and analyze data in real time, replicate successful patterns, and avert potential issues. This system maintains your production at its optimal pace, minimizing deviations and reducing the risk of consequential damages.

The KOPA UTRIP solution ensures your production not only maintains its ‘pulse’ but operates in sync with your business objectives, thereby boosting efficiency, productivity, and adaptability.

Enhanced Functionalities

Efficiency Measurement

Efficiency Measurement

UTRIP precisely measures the efficiency of machinery and personnel, enhancing resource optimization, reducing downtime, and improving ROI. Integrated with machine controllers, sensors, and counters, it captures essential production data and parameters instantly, eliminating delays and manual inputs.
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Business Reporting and Analytics

Business Reporting and Analytics

Offering continuous insights into key performance indicators, UTRIP enables the generation of tailored reports and analyses. This feature supports informed business decision-making, strategic planning, and management, focusing on production efficiency and individual machine performance.
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Deviation Monitoring

Deviation Monitoring

The system promptly addresses deviations and disruptions with its automatic notification feature, enhancing support process efficiency and reducing response time to potential production bottlenecks or issues.
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Paperless Production

Paperless Production

UTRIP champions a paperless manufacturing approach, enhancing the quality, productivity, and value of your production processes. It facilitates the electronic dissemination of work orders, technical sheets, operations, and drawings directly to production terminals.
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Highlighted Business Benefits and Opportunities

Enhanced throughput and machine utilization

Realistic and objective insights from diverse analyses into the production state

Paperless manufacturing speeds up the distribution of correct document versions at workstations

Dynamic calculation of data from all indicators, fostering continuous system improvement

Ability to determine optimal combinations of parameters and personnel for top-quality products

Comprehensive analytics enabling a holistic view and targeted process improvements for maximum benefit

HAPPY CLIENT

With this project, we wanted to establish a system that would really allow us to accurately monitor production on mechanical and thermal treatments for each operation separately. The basic guideline was the acquisition of information for the optimization of technologies and calculations, as well as the simultaneous accurate monitoring of still unfinished production, which is very important for ensuring cash flows.

Miran Rebernik, CEO, Akers Valji Ravne d.o.o.
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Reliable and Flexible Payroll System

Research has shown that in a modern payroll system, it is crucial that software solutions for payroll calculation are fast, easy to use, and adaptable to changes in compensation structures. Mandatory data, reports, electronic links, and operational speed are standard features of any high-quality payroll system. The KOPA payroll software package is an example of a computer program for payroll that enables calculation, payment, preparation of files and printouts for submitting data to banks, financial authorities, and the statistical office. This payroll software also includes advanced features such as settings for different calculations: salaries, holiday pay, meeting fees, bonuses, Christmas bonuses, adjustments, and more.

Functionalities

E-Envelope

E-Envelope

E-Envelope represents a modern paperless solution for sending pay slips and leave decisions via email. This digital solution for payroll calculation allows employees in the company to choose between receiving their pay slip electronically or in traditional paper form, in line with company policy and ensuring greater flexibility.
E-VEM

E-VEM

E-VEM allows efficient submission of M forms directly from personnel records, eliminating the need for manual data entry into the e-know portal. This automated payroll system is optimized for processing a large number of M forms simultaneously, increasing efficiency and reducing the likelihood of errors.
e-BOL

e-BOL

Integration with the electronic sick leave system allows for the capture and transfer of data from the electronic sick leave list to KOPA-PCE via an interface. This feature also includes the electronic import of reimbursement claims with the preparation of an XML file, which is another example of how our payroll software solution simplifies and automates processes in the company.
Reports and Analysis

Reports and Analysis

Our system enables easy settings for the production of final analyses, reports, and forms, whether legally required or needed by the company for internal purposes. This feature is key to effective payroll management and ensures that all data are accurate and processed in a timely manner.
Automatic Calculation of Deductions

Automatic Calculation of Deductions

The system allows for the automatic calculation of deductions from salaries, taking into account the maximum amounts of deductions for each type and legally prescribed order. This feature is crucial for ensuring compliance with legal requirements and accuracy of calculation.

Highlighted Business Benefits and Opportunities:

Simulations of different payrolls when changing algorithms

High flexibility in payroll

Connectivity with the production system and other business systems

Salary localization for Slovenia

Various legal entities and related companies supported in one system

Dynamic analyzes and reports

Accurate calculation and payment of all types of employment income

Collection and processing of data for summary annual accounts

Cost monitoring and archive

Delivery of payment slips in different ways (e-envelopes)

Electronic transactions with banks, insurance companies, AJPES, ZPIZ and DURS

Performing calculations and simulations

Client statement

The KOPA Payroll System is technologically and architecturally sophisticated and suitable for long-term use.

Kristjan Brodej, project manager at Unior d.d.

Examples of good practices

Good practices are created together with our satisfied users.

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